Window and Door Warranty

Quality products, professional installation, a 10-year manufacturer’s warranty and a 5-year installation warranty, for windows, doors and screens.

Two layers of protection

10-year product warranty

Every window, door and screen we supply comes with a 10-year manufacturer’s warranty. We give you the full warranty details for your products with your order.

5-year installation warranty

Because every project is installed by our own team, we stand behind our work. Our installation is covered for 5 years from the date the installation is completed.

Both layers of protection apply to the products we supply and install, including our aluminum windows, uPVC windows, tilt and turn windows, sliding doors, bi-fold doors, lift and slide doors, entry doors and motorized patio screens.

What the installation warranty covers

Covered

  • Problems caused by how the product was installed
  • Air or water leaks around the frame caused by the installation
  • Adjustment of sashes, doors and hardware that were not set correctly at installation
  • Sealing and finishing work done by our team

Not covered

  • Product defects (these fall under the manufacturer’s warranty)
  • Damage from accidents, misuse or lack of normal maintenance
  • Changes or repairs made by others after our installation
  • Damage from storms, floods, fire or other events beyond our control
  • Problems caused by the building itself, such as settling or structural movement

How to request warranty service

2

Send details

Tell us your name, address and installation date, and send a few photos of the issue.

3

We take care of it

We review the issue, schedule a visit if needed, and help you contact the manufacturer for product warranty claims.

This page is a summary. The exact product warranty terms are set by each manufacturer.

Planning New Windows or Doors?

Every project we install comes with our 5-year installation warranty on top of the 10-year manufacturer’s warranty. Talk to us about your project.

Questions about your window warranty?

This website uses cookies to improve your experience and measure site traffic. Privacy Policy · Cookie Policy